Carol Casull

The mother of Shannon and Raquel and adoptive mother of Pacifica - as well as a formidable sorceress. A slight but stately-looking woman with red eyes and silver hair, she was a friend of Pacifica's biological mother, but the relationship seems to have soured. It was she who decided that the infant Pacifica would receive a name that many people would like. Carol plays a greater role in the novel series than in the anime. (Source: Wikipedia)